Hi Matthias, thanks for the fast reply! This is the output:
netgen 6.2.2004 py37h9ffcb49_1 conda-forge
ngsolve 6.2.2004 py37_6 ngsolve
so basically this a bug report for netgen? However, I checked all the environment for the library and got no result, so the library is not just missing in the ngsolve directories but also in netgen.
Best regard,
Lars