trying to get Net Gen to run

Every time I download and then try and run NetGen it fails. It says MSVCP140.dll file is missing. I assumed it was my AV software but thats been disabled during download and it still makes no difference. Help please

Hi Paul,
I think you are missing the runtime support DLLs. You can download them from Microsoft:
support.microsoft.com/en-us/help/2977003...d-visual-c-downloads

Best
Christopher

Thanks Christopher I did that and found that there were 3 dll needed. But it still doesn't run it now comes up with the error message Oxc00007b sadly

Is it possible that you have a 32 bit Windows? Our installers are for 64 bit only... You could build from source on a 32bit machine. If you are on 64bit, there are a number of reasons why your redist files may be corrupt. A google search brings up a number of solutions, you could try them, i.e. here are some:
appuals.com/fix-error-0xc00007b-applicat...-to-start-correctly/

Best
Christopher

definitely running window 64 bit

now I have lightened my wallet getting the fix error software it still comes up with an error
Problem signature:
Problem Event Name: APPCRASH
Application Name: netgen.exe
Application Version: 5.1.0.0
Application Timestamp: 57181bc8
Fault Module Name: ucrtbase.DLL
Fault Module Version: 10.0.10586.788
Fault Module Timestamp: 5879ab76
Exception Code: 40000015
Exception Offset: 000000000006990f
OS Version: 6.1.7601.2.1.0.768.26
Locale ID: 2057
Additional Information 1: 455f
Additional Information 2: 455fc9ff68e53e4baa891a38605e67af
Additional Information 3: 60c7
Additional Information 4: 60c74825b258162f10996284e6f4cbee

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